Privacy Policy oce69 — Personal Data Protection for Malaysia Users

This Privacy Policy is issued by oce69 ("we", "Platform") and applies to all users who register for or use the oce69 online gaming platform via the official website oce69.pro or our official mobile app. It explains the types of personal data we collect, why we collect it, how we use it, and the rights you hold over that data.

Privacy is more than legal compliance for us — it is the foundation of trust between the platform and its users. We believe you have the right to know exactly what happens to your personal information, which is why this document is written in plain, easy-to-understand language rather than confusing legal jargon.

This policy is drafted in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards. Any changes to this policy will be communicated to registered users via email or in-platform notifications.

Oce69 collects your personal data in several ways — directly when you register and use the platform, and automatically through standard tracking technologies. Below is a summary of the data we collect:

We only collect data that is strictly necessary to provide our services and ensure platform security. Data that is no longer needed will be deleted according to our data disposal schedule.

Oce69 uses your personal data only for legitimate and necessary purposes. We do not use your data for any purpose other than those stated below without first obtaining your additional consent:

• Account Management: Creating, verifying, and managing your user account, including any required KYC processes.
• Service Provision: Processing deposits, withdrawals, and financial transactions on the platform.
• Platform Security: Detecting and preventing fraud, money laundering, and platform abuse.
• Customer Support: Responding to inquiries, resolving issues, and improving the quality of support services.
• Platform Improvements: Analyzing usage patterns to improve interface design, technical performance, and overall user experience.
• Service Communications: Sending important notifications related to your account, security, and policy updates.
• Legal Compliance: Complying with applicable legal requirements, regulations, and directives from relevant authorities.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.

For promotional communications and bonus offers, we will obtain your separate consent. You may withdraw your marketing consent at any time through your account settings without affecting the platform's core services.

Oce69 does not sell, rent, or trade with users' personal data to any third party. However, there are limited situations where we need to share data with certain parties to ensure the platform operates properly and securely:

• Payment Processors: Required transaction details are shared with licensed payment processors such as banks and e-wallet providers to process your deposits and withdrawals.
• Technical Service Providers: Cloud infrastructure providers, cybersecurity services, and platform analytics providers operating under strict confidentiality agreements with oce69.
• Legal Authorities: If required by law or a valid court order, oce69 will disclose the necessary information to the relevant authorities.
• Fraud Prevention: Limited information may be shared with fraud prevention agencies to protect the platform and all its users from illegal activity.

The oce69 platform uses cookies and similar tracking technologies to enhance the user experience and maintain login session security. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session security, and language preference memory. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Helping us understand how users interact with the platform, which pages are visited most frequently, and where any technical issues occur. All data is collected in aggregate and does not identify individual users.
• Functional Cookies: Saving your preferences such as display format, favorite game selections, and other personal settings to provide a more tailored experience.

You can manage cookie settings through your internet browser. However, disabling essential cookies may affect your ability to log in and use the platform properly. For the mobile app, cookie settings can be managed through your device settings.

The protection of your personal data is oce69's highest priority. We implement multiple layers of technical and organizational security to safeguard your data against unauthorized access, loss, or misuse:

• Data Encryption in Transit: SSL/TLS 256-bit encryption for all communications between your device and our servers.
• Data Encryption at Rest: Sensitive data such as financial information and identity documents is encrypted while stored in our database.
• Multi-Layered Access Control: Only authorized personnel with a legitimate business need may access user data, with all access recorded.
• 24/7 Security Monitoring: An active intrusion detection system that continuously monitors our infrastructure for any suspicious activity.
• Regular Security Testing: Penetration testing and security audits are conducted regularly by independent security experts.

Data Retention Period: Active user data is retained for the duration of the active account and for 5 years after account closure for legal compliance and dispute resolution purposes. Data that is no longer required is securely deleted in accordance with established data disposal procedures.

As an oce69 user, you have the following rights over your personal data. To exercise any of these rights, contact our privacy team via email or Live Chat:

The oce69 platform is intended exclusively for individuals who are of age 18 years and above. We do not intentionally collect personal data from individuals under the age of 18. If you are a parent or guardian who has discovered that your child has registered an account at oce69, please contact us immediately.

Upon receiving such notification, we will promptly take the following steps:

• Suspending the relevant account immediately.
• Deleting all personal data associated with the account.
• Processing the return of any funds remaining in the account in accordance with the appropriate procedures.

The strict KYC verification process at oce69 is specifically designed to prevent registration by underage individuals. However, if you identify any such issue, please notify our team without delay.

The oce69 platform may contain content or games developed by third-party providers. While we only work with reputable and trusted game providers, the oce69 Privacy Policy applies solely to use of the oce69 platform itself.

Third-party game providers may have their own privacy policies governing how they handle technical data related to game sessions. oce69 is not responsible for the privacy practices of those third parties, but we ensure that all providers we select meet the security standards set out in our partnership agreements.

If you have any questions, concerns, or requests regarding your personal data, the oce69 privacy team is ready to assist. You can reach us through the following channels:

• Privacy Email: [email protected] (state "Privacy Inquiry" in the email subject line)
• Live Chat: Available 24 hours a day, 7 days a week via the oce69 platform
• Telegram: Contact the official oce69 support agent

We are committed to responding to all privacy-related inquiries within 5 business days. For formal data deletion requests or data access rights, the process may take up to 30 days depending on the complexity of the request, and we will keep you informed of its progress.